Program Overview
The program covers the shift from traditional government administration to modern management practices, including strategic planning, performance measurement, procedure simplification, and improving the quality of citizen-facing services.
Training relies on case studies of publicly documented administrative practices and group workshops on simplifying a specific service procedure, giving participants practical tools for developing administrative performance in a government work environment.
Training relies on case studies of publicly documented administrative practices and group workshops on simplifying a specific service procedure, giving participants practical tools for developing administrative performance in a government work environment.
