Bassam Academy for Training, Consultation & Scientific Research
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Personal & Professional Skills

Etiquette & Protocol

A course presenting professional etiquette and protocol rules for meetings and formal occasions to build a proper, professional impression.

Duration

6 months

Language

Arabic & English

Section / Category

Personal & Professional Skills

Certificate

Accredited

Program Overview

The course covers general etiquette rules in professional interaction, from greeting and introduction manners to conduct in meetings and seating arrangements at formal occasions, with practical exercises simulating a business meeting or receiving a guest. Participants practice applying these rules confidently and naturally.

Participants leave with practical awareness of proper professional conduct rules in various formal situations, both inside and outside the workplace.

Learning Outcomes

  • Apply greeting and introduction manners in formal situations
  • Follow proper speaking and listening conduct in meetings
  • Deal courteously with official guests and visitors
  • Determine appropriate seating arrangements at a formal occasion
  • Avoid common errors in general professional conduct

Admission Requirements

  1. 1 Willingness to develop general professional conduct
  2. 2 Readiness to participate in simulation exercises
  3. 3 No prior experience required

Who it is for

  • Public relations and reception staff
  • Supervisors and team leaders
  • Those seeking to develop their professional presence

Where it runs

  • EGCairo
  • JOAmman
  • Live online

Upcoming intake dates in each city are confirmed on registration.

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