Bassam Academy for Training, Consultation & Scientific Research
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Innovation & Entrepreneurship

E-Commerce

An applied program preparing participants to build and manage a complete online store, from product selection to marketing and customer service.

Duration

2 years

Language

Arabic & English

Section / Category

Innovation & Entrepreneurship

Certificate

Accredited

Program Overview

The program covers the components of the e-commerce ecosystem, from product selection and market research, through setting up the online store and managing inventory and shipping, to digital marketing strategies and customer service. It also covers pricing methods and managing online payments.

Training relies on practical exercises on common e-commerce platforms and workshops to prepare a simplified marketing campaign, plus an applied project where the participant designs a complete online store. Participants leave with practical ability to run an online store from A to Z.

Learning Outcomes

  • Select a suitable product for online sale based on market research
  • Set up a complete online store on a common platform
  • Manage inventory, shipping, and fulfillment efficiently
  • Design a basic digital marketing campaign for an online store
  • Handle customer inquiries and complaints professionally

Admission Requirements

  1. 1 Computer and internet proficiency
  2. 2 No prior commercial experience required
  3. 3 Having a product idea or intent to start a store

Who it is for

  • Small and medium business owners
  • Those wishing to launch their own online store
  • Sales and marketing staff

Where it runs

  • EGCairo
  • KWKuwait City
  • AEDubai
  • TRIstanbul
  • JOAmman
  • Live online

Upcoming intake dates in each city are confirmed on registration.

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